UPDATE CORONAVIRUS – DATED 10 MARCH 2020
As Apenkooi Events B.V. we are closely following the developments regarding the coronavirus (COVID-19). We are also in close contact with specialised authorities and partners, such as the RIVM (the National Institute for Public Health and the Environment), GGD (Joint Health Service), the government and the various municipalities, including the Municipality of Amsterdam, in order to take timely precautionary measures and avoid risks. In doing so, we follow the advice of the government and municipalities with regard to whether or not events should go ahead. In addition, we use the guidelines of the RIVM and the GGD as a starting point for precautionary measures to be taken during our events. The wellbeing and safety of all those involved is of paramount importance to us.
All events of Apenkooi Events B.V. ̶ such as Strafwerk, Studio Festivale ̶ or companies affiliated with Apenkooi Events such as DGTL, Pleinvrees, By the Creek and The Gardens of Babylon will continue as planned, unless otherwise decided and communicated by us or the organizing party concerned.
The Mayor of Amsterdam, Mrs Halsema, has informed us by letter dated 4 March that she sees no reason to cancel events for the time being. As of 10 March, Apenkooi Events has not been informed of any changes in relation to this advice and the precautions taken with regard to the coronavirus.
We advise all those involved, including visitors, volunteers, employees and suppliers, to follow the guidelines and advice of the RIVM and the GGD with respect to hygiene requirements during our events. These requirements apply to all viruses that can cause flu and colds.
In addition, we ask all visitors, employees, volunteers and suppliers to check the current state of affairs with regard to travel advice and the guidelines ensuing therefrom at all times.
We take the following precautions at our events:
•Hand sanitizers are present at all entrances and in public areas;
•Additional first aid posts are open during events. First aid personnel are instructed in recognizing the symptoms of the virus and know how to deal with possible cases of illness;
•Closest attention is given to cleaning;
•Through various means, additional attention is devoted to following the general hygiene rules.
Up-to-date information from the RIVM and answers to questions about the coronavirus can be found here.
The price is the only difference between early, regular and late tickets.
No, a weekend ticket is only valid for one person/visitor.
If you want to sell your ticket to a friend you can use www.ticketswap.nl this will secure a safe swap of your ticket.
Yes, it is allowed to sell your ticket through www.ticketswap.nl
You can buy tickets at here.
First of all, don't worry. If you paid for your tickets and you have proof that you paid, we will make sure you get your tickets.
Now, let's try to retrieve the tickets we send you!
1. Did you check your spam?
2. Did you log in with Facebook? If yes, is the mail address you use for your Facebook account the same as your regular mail address? If not, check the other mail address!
3. If above doesn't apply to you, send and email to email@example.com with the name you used for buying the tickets and a printscreen of your payment. We'll get back to you as soon as possible!
DGTL has set the goal to become the world’s first zero-waste festival. Based on the principles of a circular economy, we treat all festival “waste” as valuable resources instead, and therefore separate and index all incoming and outgoing materials. This means that we have replaced all traditional trash bins with our new RCP’s (Resource Collection Points). All your used resources (plastics, organics/compostables, and other materials) can be deposited in the RCP’s to be recycled or reused on- and offsite. Together, we can set an example for sustainability and become the greenest festival in the world.
Please note it is not allowed to take any bottles, canisters, drinks or foods with you to the festival, it is not allowed. This includes:
Containers carrying liquids.
Deodorant bottles or rollers.
Hard plastic water bottles.
If you would like to help us out, please send an e-mail to firstname.lastname@example.org
Cigarettes will be available at the top up station.
You are not allowed to bring your laptop or tablet device to the festival, not even if you store it in your locker.
You are allowed to enter the festival site with a Gopro. You are not allowed to bring a selfiestick, this will be taken at the entrance of the festival. You are also allowed to bring your own camera, but not a reflex camera.
Please note that medicine will only be allowed into the premises, if the package is sealed.
The festival ferry sails to the venue between 11:30 till 17:00. And returns to Amsterdam central from 20:00 till 23:45.
For residents living in close proximity to NDSM Docklands, the following form is equipped with all the information you need during the event: letter to neighbors NDSM
* DGTL provides free shuttle buses
* From Metro Station Noorderpark to the festival
* Busses drive on and off between 12:00 and 00:30
* Note: the last metro leaves at 00:52 from Metro Station Noorderpark
The festival grounds and part of the bars and sanitary facilities will be wheelchair accessible. There won’t be a wheelchair stage or special wheelchair-zone.
There will be wheelchair accessible toilets. The location can be found on the festival map.
There’s a ferry to the NDSM-docklands at the back of Amsterdam Central Station (IJ-zijde). After embarking the ferry it’s 200 meters on asphalt, concrete slabs and pavers to the entrance of DGTL Festival.
The festival grounds consist of asphalt, concrete slabs and pavers.
When you want to park your car in one of our reserved disabled parking spots, please contact us at this address: email@example.com.
Any questions regarding parking and the Kiss ‘n Ride can be directed towards traffic support or security at the NDSM-docklands.
DGTL Amsterdam uses (loud) sounds and stroboscopic light effects.
Yes we care about all of you so, we thought about all of you. Gluten-free food will be available at the food court. All foods served during DGTL Amsterdam will be biologically produced.
DGTL Amsterdam advises people with a visual impairment not to bring their guide dogs because of the many stimuli (big crowds, loud music, etc.). We advise our visitors to bring their friends.
Any visitors still interested in bringing their guide dog are advised to contact us at firstname.lastname@example.org. We want to point out to these visitors that DGTL Amsterdam is not responsible for any accidents.
Bringing prescribed drugs to DGTL is only permitted in conjunction with a doctor’s note. Please contact us in advance at email@example.com.
This is possible. We would be happy to invite a selected few on the festival site. Please send an email to firstname.lastname@example.org to make a coverage request.