DGTL Amsterdam

OPENING HOURS
This year the festival takes place during April 19 - April 21. The festival is open from 22:00 to 05:00 on Friday (opening night) and 12:00 until 23:00 on Saturday and Sunday. All stages are indoor, but the festival site itself is outdoor.
Night Program
Opening hours 23:00-06:00
TICKETS
- WHAT'S THE DIFFERENCE BETWEEN EARLY, REGULAR AND LATE TICKETS?
  
  The price is the only difference between early, regular and late tickets.
- CAN I SHARE MY WEEKEND TICKET WITH A FRIEND?
  
  No, a weekend ticket is only valid for one person/visitor.
- WHAT IF I WANT TO SELL MY TICKET TO A FRIEND?
  
  If you want to sell your ticket to a friend you can use www.ticketswap.nl this will secure a safe swap of your ticket.
- CAN I SELL MY TICKET?
  
  Yes, it is allowed to sell your ticket through www.ticketswap.nl
- WHERE CAN I BUY TICKETS?
  
  You can buy tickets at here.
- I CAN'T FIND MY TICKETS, WHAT NOW?
  
  First of all, don't worry. If you paid for your tickets and you have proof that you paid, we will make sure you get your tickets.
  
  Now, let's try to retrieve the tickets we send you!
  
  1. Did you check your spam?
  
  2. Did you log in with Facebook? If yes, is the mail address you use for your Facebook account the same as your regular mail address? If not, check the other mail address!
  
  3. If above doesn't apply to you, send and email to hello@dgtl.nl with the name you used for buying the tickets and a printscreen of your payment. We'll get back to you as soon as possible!
HARD CUPS
From a sustainable perspective we use re-usable hard cups instead of plastic cups.You will buy your first cup or bottle for €2, and this will be deducted on the following order when returning your cup/bottle at the bar. At the end of the night you can take the cup home.
GENERAL DISPOSAL
- WHERE SHOULD I DISPOSE MY GARBAGE?
  
  DGTL has set the goal to become the world’s first zero-waste festival. Based on the principles of a circular economy, we treat all festival “waste” as valuable resources instead, and therefore separate and index all incoming and outgoing materials. This means that we have replaced all traditional trash bins with our new RCP’s (Resource Collection Points). All your used resources (plastics, organics/compostables, and other materials) can be deposited in the RCP’s to be recycled or reused on- and offsite. Together, we can set an example for sustainability and become the greenest festival in the world.
  
  Please note it is not allowed to take any bottles, canisters, drinks or foods with you to the festival, it is not allowed. This includes:
  
  Containers carrying liquids.
  
  Deodorant bottles or rollers.
  
  Hard plastic water bottles.
VOLUNTEERS
- WHERE CAN I VOLUNTEER TO HELP DGTL?
  
  If you would like to help us out, please send an e-mail to volunteers@dgtl.nl
PRACTICAL
- ARE THERE ATM’S AT DGTL AMSTERDAM?
  
  No, we don’t have ATMs on the festival site, it is however possible to pay with a debet or credit card at all bars and food court.
- CAN I BUY CIGARETTES?
  
  Yes, there will be a tobacco stand.
- CAN I BRING MY LAPTOP OR TABLET TO THE FESTIVAL?
  
  You are not allowed to bring your laptop or tablet device to the festival, not even if you store it in your locker.
- CAN I BRING A GOPRO OR CAMERA?
  
  You are allowed to enter the festival site with a Gopro. You are not allowed to bring a selfiestick, this will be taken at the entrance of the festival. You are also allowed to bring your own camera, but not a reflex camera.
- LOST SOMETHING?
  
  We will publish all found items online via iLost. Lost & found items can be picked up at the festival itself - at the Merchandise shop - or after the festival. If you're picking up your belongings afterwards you can do the following:
  
  *You can pick up your lost items of Friday on Saturday at the entrance area from 14:30.
  
  *You can pick up your lost items of Saturday on Sunday at the entrance area from 14:30.
  
  *You can pick up your lost items of Sunday on Monday at the entrance area from 14:30.
  
  *If you haven't picked up any belongings on Saturday, Sunday or Monday, you have the chance to pick them up at our office. Send us a message or email to hello@dgtl.nl for the details. All found belongings will be available for two weeks, after that they will be handed over to the police.
DISABLED GUESTS
In cooperation with Signway / Senself, DGTL strives to make its events accessible to visitors with a disability. A special festival map with information regarding accessibility of the festival grounds will be available at the locker-desk.
- IS THE FESTIVAL WHEELCHAIR ACCESSIBLE?
  
  The festival grounds and part of the bars and sanitary facilities will be wheelchair accessible. There won’t be a wheelchair stage or special wheelchair-zone.
  
  There will be wheelchair accessible toilets. The location can be found on the festival map.
- PUBLIC TRANSPORT, ARRIVAL AND THE FESTIVAL GROUNDS
  
  There’s a ferry to the NDSM-docklands at the back of Amsterdam Central Station (IJ-zijde). After embarking the ferry it’s 200 meters on asphalt, concrete slabs and pavers to the entrance of DGTL Festival.
  
  The festival grounds consist of asphalt, concrete slabs and pavers.
- WHERE CAN I PARK?
  
  When you want to park your car in one of our reserved disabled parking spots, please contact us at this address: hello@dgtl.nl.
  
  Any questions regarding parking and the Kiss ‘n Ride can be directed towards traffic support or security at the NDSM-docklands.
- SOUND AND LIGHT
  
  DGTL Amsterdam uses (loud) sounds and stroboscopic light effects.
- IS THERE ANY SPECIAL FOOD? (GLUTEN-FREE ETC)
  
  Yes we care about all of you so, we thought about all of you. Gluten-free food will be available at the food court. All foods served during DGTL Amsterdam will be biologically produced.
- GUIDE DOGS
  
  DGTL Amsterdam advises people with a visual impairment not to bring their guide dogs because of the many stimuli (big crowds, loud music, etc.). We advise our visitors to bring their friends.
  
  Any visitors still interested in bringing their guide dog are advised to contact us at access@dgtl.nl. We want to point out to these visitors that DGTL Amsterdam is not responsible for any accidents.
- MEDICINES
  
  Bringing prescribed drugs to DGTL is only permitted in conjunction with a doctor’s note. Please contact us in advance at access@dgtl.nl.
I Love my ears
Please take care of your ears! With music above 87 dB it is smart to use earplugs with a special music filter. With these earplugs you can still hear the music perfectly, conversations remain intelligible and most important of all, you prevent hearing damage and the annoying ringing after the event. In addition the Alpine PartyPlug earplugs are super comfortable. During DGTL Amsterdam Alpine PartyPlug earplugs will be available at all the cash desks. The PartyPlug earplugs are reusable, so you can protect your ears not only at DGTL Amsterdam but on other festivals as well. Love your ears!
Celebrate Safe
To DGTL it's important that people can party as safe as possible. Celebrate Safe, part of DGTL Amsterdam, is a platform that gives you advice and provides you reliable information about partying safely, more info: www.celebratesafe.nl
CAMPING
- IS THERE A CAMP DGTL THIS YEAR?
  
  Yes there will be an official DGTL campsite this year. Book your spot here.
PRESS COVERAGE
- I AM A JOURNALIST AND WOULD LIKE TO COVER DGTL
  
  This is possible. We would be happy to invite a selected few on the festival site. Please send an email to press@dgtl.nl to make a coverage request.
NEIGHBOURS NDSM
- NDSM NEIGHBOURS - INFO
  
  For all neighbours of the NDSM please see here.