Yes it is. After you purchased your tickets you will receive an e-mail where you have to fill in the additional information in order to receive your ticket. If you want an anonymous ticket then don't fill in the form. One week before our festival all the anonymous tickets will be send to everyone who didn't fill in the personal info.
Please take into account that anonymous tickets cannot be topped up in advance. In case of a lost it isn't possible to re-create an anonymous ticket and to get a refund on your unspend credits.
It's possible to personalize your ticket until Wednesday April 12, 15.00 PM (GMT+1). If you haven't personalized your ticket, you get an anonymous ticket.
When tickets are registered you have the opportunity to buy credits in advance and skip the queue. You're ticket will be registered to your wristband and you can get a refund on your unspend credits.
The price is the only difference between early, regular and late tickets.
Yes. This is mandatory.
No, a weekend ticket is only valid for one person/visitor.
If you want to sell your ticket to a friend you can use www.ticketswap.nl this will secure a safe swap of your ticket. You can also contact firstname.lastname@example.org if you want your name to be changed into your friend's name.
Yes, it is allowed to sell your ticket through www.ticketswap.nl
You can buy tickets at here.
The DGTL payment system works with a RFID technology. RFID stands for radio frequency identification. The technology uses electromagnetic fields to transfer data for the purpose of automatically identifying and tracking tags attached to objects, in this case wristbands.
Yes, DGTL Amsterdam will be completely free of physical tokens. Bar and vendors will only accept payment made with DGTL wristbands.
If the wristband is registered to your name (ticket) you can pick up a new one with your credit at the service desk. Anonymous wristbands will not be able to recreated and therefore will loose the credit deposited earlier.
No, it can’t. The DGTL bracelets will not be equipped with GPS technology and therefore it will be impossible to track your movement.
If you sell your entrance ticket via Ticketswap your credits will automatically be refunded to your bank account. It's not possible to sell your other tickets (credits/lockers).
You can buy DGTL payment cards at the cashier at DGTL Amsterdam. You can store credits on this card and share it with friends.
After the festival you have the possibility until April 28 to apply for a refund at our website. The refund fee is set at 0,5 credit. So if you still have 0,5 credit left, you can get a free refund. If you have more than 0,5 credit left your refund fee is 0,5 credit.
DGTL has set the goal to become the world’s first zero-waste festival. Based on the principles of a circular economy, we treat all festival “waste” as valuable resources instead, and therefore separate and index all incoming and outgoing materials. This means that we have replaced all traditional trash bins with our new RCP’s (Resource Collection Points). All your used resources (plastics, organics/compostables, and other materials) can be deposited in the RCP’s to be recycled or reused on- and offsite. Together, we can set an example for sustainability and become the greenest festival in the world.
Please note it is not allowed to take any bottles, canisters, drinks or foods with you to the festival, it is not allowed. This includes:
Containers carrying liquids.
Deodorant bottles or rollers.
Hard plastic water bottles.
If you would like to help us out, please send an e-mail to email@example.com
Yes, lockers are available. Please note: these lockers are small in size, a large backpack or suitcase will most likely not fit. You can buy them in advance here. You can also buy them at the festival site.
You can get a Medium Locker or a Large Locker. The Medium Locker has a size of 45 cm deep and 25 cm high. The large lockers have a size of 45 cm deep and 35 cm high. The lockers are suitable for 3 or 4 summer jackets or 2 or 3 winter jackets.
No, we don’t have ATMs on the festival site, it is however possible to pay with a debet or credit card at the cashier for drink and dinner tokens.
Yes, there will be a tobacco stand.
You are not allowed to bring your laptop or tablet device to the festival, not even if you store it in your locker.
You are allowed to enter the festival site with a Gopro. You are not allowed to bring a selfiestick, this will be taken at the entrance of the festival. You are also allowed to bring your own camera, but not a reflex camera.
The festival grounds and part of the bars and sanitary facilities will be wheelchair accessible. There won’t be a wheelchair stage or special wheelchair-zone.
There will be wheelchair accessible toilets. The location can be found on the festival map.
There’s a ferry to the NDSM-docklands at the back of Amsterdam Central Station (IJ-zijde). After embarking the ferry it’s 200 meters on asphalt, concrete slabs and pavers to the entrance of DGTL Festival.
The festival grounds consist of asphalt, concrete slabs and pavers.
When you want to park your car in one of our reserved disabled parking spots, please contact us at this address: firstname.lastname@example.org.
Any questions regarding parking and the Kiss ‘n Ride can be directed towards traffic support or security at the NDSM-docklands.
DGTL Amsterdam uses (loud) sounds and stroboscopic light effects.
Yes we care about all of you so, we thought about all of you. Gluten-free food will be available at the food court. All foods served during DGTL Amsterdam will be biologically produced.
DGTL Amsterdam advises people with a visual impairment not to bring their guide dogs because of the many stimuli (big crowds, loud music, etc.). We advise our visitors to bring their friends.
Any visitors still interested in bringing their guide dog are advised to contact us at email@example.com. We want to point out to these visitors that DGTL Amsterdam is not responsible for any accidents.
Bringing prescribed drugs to DGTL is only permitted in conjunction with a doctor’s note. Please contact us in advance at firstname.lastname@example.org.
There won’t be a camp DGTL this year but we will offer you other packages that include a camping. Check out our ticketshop!
This is possible. We would be happy to invite a selected few on the festival site. Please send an email to email@example.com to make a coverage request.